Based in New York City, we’re a Support Operations consulting company specialized in the implementation of Zendesk products. Our Zendesk Certified Support Administrators have over 10 years of experience working directly with customer support teams from around the world.
Start a projectWhether you’re new to Zendesk or are an existing Zendesk customer, here’s how we can help.
Analyze your business objectives and operations
Audit your end-user, agent, and admin experiences
Implement an optimized configuration
Provide your agent and admins with training
Provide your team with real-time support
We’ve packaged the phases of our process with your business goals in mind.
You want to improve your support team's efficiency by unlocking the full potential of Zendesk Support.
In-depth support operations analysis
Complete setup of Zendesk Support’s core features
Personalized training for your agents and admins
100% money-back guarantee
$1,999 /one-time (USD)
You want to streamline your sales process by implementing Zendesk Sell, a CRM for sales teams.
In-depth sales operations analysis
Complete setup of Zendesk Sell’s core features
Personalized training for your agents and admins
100% money-back guarantee
$1,999 /one-time (USD)
You want to provide your end-users with a self-service help center that matches your brand.
Knowledge base that looks and feels like your website
End-user portal for submitting and viewing tickets
Completed in 14 days or less
100% money-back guarantee
$1,999 /one-time (USD)
You've laid the foundation and want to take your end-user's experience to the next level.
Chat configuration
Talk configuration
Explore configuration
Gather configuration
CRM integration
$499 /each (USD)
We‘ve worked with companies from different industries around the world. Here’s what they have to say about SupportOps.